Website Terms & Conditions | Sniffe & Likkit
Made in UK | Award-winning | Natural | FREE DELIVERY over 25

Terms & Conditions


By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sniffe & Likkit’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Sniffe & Likkit’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 81 Claydon Business Park, Suffolk IP6 0NL. Our company registration number is 11997695, England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·      The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·      Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·      Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·      This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·      All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·      Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·      From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·      Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


These terms and conditions of sale, together with our Delivery, Returns and Privacy Policies, (together referred to as the “Conditions”) apply to any order you place through our website: (the “Website”). By visiting our site and/or purchasing something from us, you agree to be bound by the Conditions. The Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.


We reserve the right to update, change or replace any part of these Conditions by posting updates and/or changes to our website. By placing an order through the Website, you confirm that you have read, understood and agreed to the Conditions.



The Website is operated on behalf of Sniffe & Likkit Limited (“Sniffe & Likkit”, “we”, “us” or “our”) a company incorporated in England and Wales with a registered office at 81 Claydon Business Park, Suffolk IP6 0NL and company number 11997695.



The display of an item on the Website is not a guarantee that the item is in stock or that it will be available when you visit the Website at a later date. If you have questions about the availability of a particular item, please contact us via email at


Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order). If you find an error, inaccuracy, or omission relating to a product you purchase your sole remedy is to return it in unused condition.



The exact appearance of each product on the Site will depend upon the quality of your screen. For this reason, we cannot guarantee that your display of our products and packaging will be accurate.



To place an order through the Website you can create an account, which will require you to provide some compulsory personal information. Alternatively, you can choose to place an order via the guest checkout, but you will still need to provide us with certain compulsory personal information in order for us to process your order. Please take time to read and check your order. Once you have confirmed your order and provided your payment information, click on the “Add to Bark-et” button at the end of the checkout process. Once you have clicked the “Checkout” button you have made an offer for the sale of goods. We will notify you by email as soon as possible to acknowledge our receipt of your order. Your offer is subject to our acceptance.



Our acceptance of your order will take place, and a contract will be formed between you and us, only when the products have been despatched to you. The contract between us will include these Conditions and the information contained in the order confirmation email, including the goods ordered, payment arrangements, the total price of the products inclusive of taxes and will supersede any and all prior terms, conditions, warranties and representations. All contracts are concluded in the English language. Prior to dispatch of the products, we have the right to decline an order for any reason, including, but not limited to, any error, inaccuracy, or omission relating to a product you have ordered. If we cannot supply you with the product or service you ordered then we will not process your order and will inform you of this by email. If you have already paid for the product or service, we will refund you in full as soon as reasonably possible.



You will be asked to enter your payment details during the checkout process. All payments must be made immediately. By placing an order, you confirm that the credit or debit card or other method of payment that you choose is yours. All card payments are subject to authorisation by your card issuer and are subject to a fraud check by our designated fraud detection vendor. All products remain the property of Sniffe & Likkit until we have delivered the products to the address specified by you. Prices given do not include delivery costs, which will be invoiced in addition and specified to you before the order is confirmed.



We deliver to the United Kingdom. Delivery charges and timescales vary depending on the type of products ordered, and service you select and the delivery address. Please see the Delivery page in our FAQ section for more information.



If you are a consumer, you have the right to cancel the contract for an order of goods without giving any reason. This cancellation period begins on the day you order the goods and expires 14 days after the date the goods are delivered to you (the “Cancellation Period”). This cancellation right does not apply to sealed goods that were unsealed after delivery and that are not suitable for return for reasons related to health or hygiene.

To exercise your cancellation rights, you must send us notice of your decision in writing before the end of the Cancellation Period. Your notice must identify the order number and product(s) and states that the order is cancelled. Send the notice by email


You must return the goods to us in a fully saleable condition at your own cost and risk not later than 14 days from the date on which you informed of your decision to cancel your order. Please review our Returns Policy for instructions on how to return goods to us. We have the right to collect the goods at your cost if you fail to timely return the goods.


If you cancel and return goods as required, we will reimburse all payments received from you for the returned goods, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) using the same means of payment you used. We may make a deduction from reimbursement for loss in value of any goods supplied if the loss results from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

We will reimburse you within 14 days after the day we receive the goods back from you or, if earlier, 14 days after the day you provide us satisfactory evidence that you have returned the goods. We may withhold reimbursement until we have received the goods or receive satisfactory evidence that you have returned the goods.

This provision does not affect your statutory rights. Because you are a consumer, you have legal rights in relation to goods that are faulty, not as described, or not in conformity with your order. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office.



In addition to your cancellation rights, we are willing to accept the return of any unwanted goods that are returned to us within 28 days of the date of purchase if the goods are returned in fully saleable condition. A refund or an exchange will be offered up to the amount you paid for the goods, excluding delivery charges.


Please follow the instructions below to return goods to us.


We reserve the right to refuse any unwanted goods that are returned without a proof of purchase or after the 28-day return period has passed. This provision does not affect your statutory rights. Because you are a consumer, you have legal rights in relation to goods that are faulty, not as described, or not in conformity with your order. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.



Contact us via email at prior to returning goods so that we can provide an address and confirm your Order Number. In the case of goods sent by post, we recommend that returns are made via recorded delivery and/or that proof of postage is obtained in the event that we do not receive the goods being returned.

In case of goods sent by parcel service, we recommend you use a carrier that offers both traceability and insurance. You should obtain a receipt for the parcel you are sending.

When returning any goods by post or parcel service please pack securely to ensure goods arrive in their original condition. We reserve the right to refuse a refund or exchange for damages caused by insufficient packaging.

Any refund will be reimbursed using the same means you used to make the payment.



We are not responsible for any breach of these Conditions caused by circumstances beyond our reasonable control. If we are in breach of these Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a natural, foreseeable consequence of our breach of these Conditions. Our liability will not include business losses such as lost data, lost profits, or business interruption. This does not affect any liability we may have for personal injury or death resulting from our negligence or from our fraud, or any other liability that cannot be excluded.



We may update or amend these Conditions from time to time without notice to you.

You may not assign or subcontract any or your rights or obligations under these Conditions unless we agree in writing. We may assign, transfer, or sub-contract any of our rights or obligations under these Conditions at our discretion. If any of these Conditions are found to be illegal, invalid, or unenforceable by any court of competent jurisdiction, the rest of these Conditions shall remain in full force and effect.

These Conditions and the purchase and sales transactions contemplated by these Conditions, including, but not limited to, all contracts, will be governed exclusively by the laws of England and you agree that any dispute between us and you will be subject to the exclusive jurisdiction of the courts of England and Wales.



The Website Terms are governed by and will be construed in accordance with the laws of England and Wales.